At slvlp, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a player on the slvlp platform.
A plain-language summary of how slvlp handles your data. The full legal text is in the sections below.
slvlp collects only the data necessary to operate your account — registration details, identity verification documents, transaction records, and gameplay activity. We do not collect data we don't need.
slvlp uses industry-standard SSL encryption, secure data storage, and strict access controls. Your financial data — including GCash and bank details — is never stored in plain text on our servers.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by slvlp. We honor all valid data subject requests promptly.
slvlp does not sell your personal data to third parties. We share data only with trusted service providers (payment processors, KYC partners) and regulatory authorities where legally required.
slvlp uses cookies to keep you logged in, remember your preferences, and improve platform performance. You can manage cookie preferences through your browser settings at any time.
If you have any privacy concerns or wish to exercise your data rights, contact the slvlp Data Protection Officer at [email protected]. We aim to respond to all requests within 15 business days.
Important Notice: This Privacy Policy ("Policy") describes how slvlp ("slvlp," "we," "us," "our") collects, uses, stores, and discloses personal information obtained from users ("Player," "you," "your") of the slvlp platform. This Policy is compliant with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By using the slvlp platform, you consent to the practices described in this Policy.
1.1 slvlp is committed to protecting the privacy and security of your personal information. This Policy applies to all personal data collected through the slvlp website, mobile applications, and any related services (collectively, the "Platform").
1.2 This Policy should be read alongside slvlp's Terms & Conditions and Responsible Gaming Policy, which together govern your use of the Platform.
1.3 If you do not agree with the terms of this Privacy Policy, you must discontinue use of the slvlp Platform immediately.
2.1 For the purposes of the Philippine Data Privacy Act of 2012, slvlp acts as the personal information controller in respect of the data it collects directly from players through the Platform.
2.2 slvlp has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. The DPO can be contacted at [email protected].
slvlp collects the following categories of personal data:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, government-issued ID number (e.g., passport, SSS, PhilHealth, driver's license) |
| Contact Data | Email address, mobile number, residential address (city/province, e.g., Manila, Cebu, Davao, Quezon City, Makati) |
| Financial Data | GCash account reference, PayMaya reference, bank account details (BPI, BDO, Metrobank), transaction history |
| Technical Data | IP address, browser type and version, device type, operating system, time zone, session duration |
| Usage Data | Pages visited, games played, bet amounts, win/loss records, bonus usage, login timestamps |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with slvlp support |
| KYC Documents | Scanned or photographed copies of government-issued IDs, proof of address, selfie verification images |
3.1 slvlp does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where sensitive data is collected (e.g., government ID numbers), it is handled with the highest level of security and access control.
slvlp collects personal data through the following means:
slvlp processes your personal data for the following purposes and on the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Identity verification (KYC) and age verification (21+) | Legal obligation; legitimate interest |
| Processing deposits and withdrawals | Performance of contract |
| Fraud prevention and anti-money laundering (AML) compliance | Legal obligation; legitimate interest |
| Responsible gaming monitoring and intervention | Legal obligation; legitimate interest |
| Customer support and dispute resolution | Performance of contract; legitimate interest |
| Sending promotional communications (with consent) | Consent (withdrawable at any time) |
| Platform improvement and analytics | Legitimate interest |
| Compliance with PAGCOR and other regulatory requirements | Legal obligation |
6.1 Service Providers. slvlp may share your personal data with trusted third-party service providers who assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, fraud detection services, cloud hosting providers, and customer support platforms. All service providers are contractually bound to process your data only on slvlp's instructions and in accordance with applicable data protection laws.
6.2 Regulatory Authorities. slvlp may disclose your personal data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities where required by law or in response to a valid legal process.
6.3 Business Transfers. In the event of a merger, acquisition, or sale of all or part of slvlp's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
6.4 No Sale of Data. slvlp does not sell, rent, or trade your personal data to any third party for their own marketing purposes.
7.1 slvlp retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations.
7.2 In accordance with Philippine anti-money laundering regulations, transaction records and KYC documents are retained for a minimum of five (5) years from the date of the transaction or account closure, whichever is later.
7.3 Where personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, slvlp will securely delete or anonymize the data.
8.1 slvlp implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, slvlp will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay where required.
🔐 Security Tip: slvlp will never ask for your password via email, SMS, or live chat. If you receive any such request, do not respond and contact our support team immediately.
9.1 slvlp uses cookies and similar tracking technologies to enhance your experience on the Platform. The types of cookies we use include:
9.2 You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the slvlp Platform, including your ability to stay logged in.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by slvlp:
To exercise any of the above rights, please contact the slvlp Data Protection Officer at [email protected]. slvlp will respond to all valid data subject requests within fifteen (15) business days.
11.1 The slvlp Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine law and PAGCOR regulations governing online gaming. slvlp does not knowingly collect personal data from individuals under the age of 21.
11.2 If slvlp becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all data will be deleted, and any deposited funds will be returned to the original payment method following verification.
11.3 If you believe that a minor has registered on the slvlp Platform, please contact us immediately at [email protected].
12.1 The slvlp Platform may contain references to third-party services such as payment providers. slvlp is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of slvlp.
12.2 slvlp does not include external links to third-party websites within the Platform content. Any data you provide directly to a payment provider (e.g., GCash, BPI) is governed by that provider's own privacy policy.
13.1 slvlp reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. The effective date at the top of this page will be updated accordingly.
13.2 Where changes are material, slvlp will notify registered players via the email address on file or through a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way slvlp handles your personal data, please contact our Data Protection Officer:
🔒 Data Protection Officer
📧 Privacy Inquiries: [email protected]
📧 General Support: [email protected]
Email addresses above are displayed as plain text for reference only and are not clickable links. Response time: within 15 business days.
🏛️ Regulatory Authority: You also have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012.
Now that you know how slvlp protects your privacy, enjoy 700+ games with complete peace of mind — fast GCash payouts, secure transactions, and 24/7 support whenever you need it.